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Simplifiez votre approvisionnement. 1 800 997 2545
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    FAQ

    Have a question?

    We’ve compiled answers to the questions we’re asked most often.
    If you can’t find the information you’re looking for, our team will be happy to assist you.

    Who is Ralik?

    Founded in 1997, Ralik is a division of the Imperial Brady group specializing in the distribution of packaging, janitorial, safety, and industrial solutions. Since 1997, we've been helping businesses by providing recognized expertise, quality products, and exceptional customer service.
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    What products do you offer?

    We offer a comprehensive range of packaging, janitorial, hygiene, safety, shipping, and industrial products sourced from the industry's leading manufacturers.
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    What areas do you serve?

    We primarily serve businesses throughout Quebec, Ontario, and Eastern Canada. Since joining the Imperial Brady group, we've expanded our reach to support customers across Canada through the strength of our national network.
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    What types of businesses do you serve?

    We work with organizations of all sizes across a wide range of industries, including:

    • Manufacturing
    • Distribution
    • Food Processing & Food Service
    • Healthcare
    • Education
    • Property Management
    • Government & Public Institutions
    • Retail
    • Municipalities
    • Professional Services
    • And many more.
    Whatever your industry, our team is ready to recommend the products and solutions best suited to your business.
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    Can I order online?

    Yes. Our online ordering platform is available 24 hours a day, 7 days a week, allowing you to place orders quickly, access your order history, track your orders, and view your customized pricing.
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    How do I create an online account?

    Simply complete the online account request form available on our website. A member of our team will contact you promptly to finalize your account setup.
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    What are the benefits of having an online account?

    With an online account, you can:

    • Access your customized pricing.
    • View your order history.
    • Track your orders in real time.
    • Create personalized shopping lists.
    • Place orders quickly, anytime.

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    What should I do if I've forgotten my username or password?

    Simply contact our Customer Service team. We'll be happy to help you regain access to your account.
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    What are the advantages of having an online account?

    We are one of the industry’s only suppliers to offer an online platform where you can order your supplies around the clock. The custom interface gives you access to all of your information: your previous orders, your negotiated prices, our inventory and more! Sign up for an online account today and experience first-hand how easy it is to do business with us!
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    How can I sign up for an online account?

    If you would like to sign up for “an online account, please complete this online application form. Once we have received your request, we will process it quickly and provide you with a username and a password that you can use to log in to your account. Once logged in,  you will have access to a whole range of exclusive information and you will be able to order online 24/7!
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    What should I do if I have forgotten my username or password?

    Please contact us and, once we’ve confirmed your identity, we will be happy to forward the information along to you.
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    How do I sign up to receive special offers?

    We will be glad to add your name to our mailing list so you can receive, from time to time, our special offers and exclusive promotions. To sign up, please send us an email at info@ralik.ca and add the subject line “Please add me to your mailing list”.
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    How do I apply for a job at Ralik?

    Send us your resume at emploi@ralik.ca. Please indicate which job you are applying for and the type of position or field that interests you. To see a list of the positions currently available, please visit the Careers page in the About us section of the website.
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    How can I get a product’s safety data sheet?

    Many of our products’ safety data sheets are available on our website. You can find them in our catalog, on the product’s specific page. At the bottom of the screen, you will find a tab from where you can access the safety data sheet. If, however, this information is not displayed for any reason, please contact us directly, and we will be happy to provide you with the data sheet if one exists.
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    How can I get a product’s technical data sheet?

    Many of our products’ technical data sheets are available on our website. You can find them in our catalog, on the product’s specific page. At the bottom of the screen, you will find a tab from where you can access the technical data sheet.
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