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FAQ

Who is Ralik?

Ralik is a Quebec company founded in 1997 by three young entrepreneurs. The company specializes in the distribution of janitorial, packaging, shipping and safety products.
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How do I reach Ralik?

80 Omer-DeSerres Street, Blainville (Québec) J7C 5V6 Phone: 450.420.0022 Toll-free: 1.800.99RALIK Fax: 450.420.0030 www.ralik.ca
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Where does Ralik distribute its products?

We primarily serve clients in the greater Montreal area and throughout the provinces of Quebec, Ontario and Eastern Canada.
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Who are Ralik’s clients?

We serve various types of clients, including:  

  • Food services and food processing plants
  • Grocery stores, restaurants, caterers, bakers, chocolate factories and butcher shops
  • Schools and daycares
  • Real estate management companies
  • Public and parapublic institutions
  • Long-term care facilities
  • Various businesses and shops
  • Healthcare facilities
  • Maintenance companies
  • Distributors and resellers
  • And many other types of companies and industries

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What are Ralik’s vision, purpose and values?

Our vision is to offer the best customer experience in our industry across Quebec. Our purpose is to win, earn and keep your trust. Our values guide every one of our business decisions and partnerships:

  • Work to win
  • Team spirit
  • Human Approach
  • Fun

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How is Ralik being an environmentally friendly corporate citizen?

Ralik cares deeply about the environment. We have partnered with several suppliers certified by EcoLogo or other environmental certifications to provide our clients with a wide range of environmentally friendly products.
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Does Ralik sell ecological products?

Absolutely! In fact, we continually add new environmentally friendly products to our catalog. We offer non-toxic, non-corrosive, odourless and/or phosphate-free biodegradable cleaning products. We also offer recyclable packaging, compostable packaging, oxo-biodegradable packaging, and/or packaging made from 100% recycled content. In addition to these products, we offer environmentally friendly solutions such as paper dispensers which, in addition to reducing costs, help preserve the environment by reducing paper consumption.
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How can I order?

Ordering from Ralik is very easy! There are many ways to go about it:  

  • By phone at 450.420.0022 or toll-free at 1.800.99RALIK
  • By email at [email protected]
  • By fax at 450.420.0030
  •  Online using your online account*
  *To order online, you must sign up for our online account, and have your username and password on hand. Once you have signed up for an online account, you will have access to a whole range of exclusive information and you will be able to order online 24/7!
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What are the advantages of having an online account?

We are one of the industry’s only suppliers to offer an online platform where you can order your supplies around the clock. The custom interface gives you access to all of your information: your previous orders, your negotiated prices, our inventory and more! Sign up for an online account today and experience first-hand how easy it is to do business with us!
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How can I sign up for an online account?

If you would like to sign up for “an online account, please complete this online application form. Once we have received your request, we will process it quickly and provide you with a username and a password that you can use to log in to your account. Once logged in,  you will have access to a whole range of exclusive information and you will be able to order online 24/7!
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What should I do if I have forgotten my username or password?

Please contact us and, once we’ve confirmed your identity, we will be happy to forward the information along to you.
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How do I sign up to receive special offers?

We will be glad to add your name to our mailing list so you can receive, from time to time, our special offers and exclusive promotions. To sign up, please send us an email at [email protected] and add the subject line “Please add me to your mailing list”.
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How do I apply for a job at Ralik?

Send us your resume at [email protected]. Please indicate which job you are applying for and the type of position or field that interests you. To see a list of the positions currently available, please visit the Careers page in the About us section of the website.
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How can I get a product’s material safety data sheet?

Many of our products’ material safety data sheets are available on our website. You can find them in our catalog, on the product’s specific page. At the bottom of the screen, you will find a tab from where you can access the material safety data sheet.
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How can I get a product’s technical data sheet?

Many of our products’ technical data sheets are available on our website. You can find them in our catalog, on the product’s specific page. At the bottom of the screen, you will find a tab from where you can access the technical data sheet.
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